Recommended Reading & Online Materials and Courses:

Online:

IAAP Professional Development

Books:

TO BE USED IN CONJUNCTION WITH THE REVIEW BOOKS.

Use the latest edition (not more than two years old) of at least one of the following or similar college-level textbooks.

Note: Many of these books are updated on an annual basis and titles are sometimes changed— using books by the same authors with slightly different titles is appropriate.

Part 1 – Office Systems and Technology

Baker, John Marshall. Internet Systems and Applications. EMC Paradigm Publishers.

Fulton-Calkins and Stulz. Procedures and Theory for Administrative Professionals. Thomson/South-Western.*

Graham, Lisa. Basics of Design. Delmar/ITP Thomson.

Long, Larry and Nancy Long. Computers Information Technology in Perspective, Complete. Pearson Education.

Norton, Peter. Computing Fundamentals. Glencoe McGraw Hill.

Norton, Peter. Essential Concepts. Glencoe McGraw Hill.

Norton, Peter. Introduction to Computers. Glencoe McGraw Hill.

O’Leary, Timothy and Linda. Computing Essentials – Introductory. McGraw Hill Higher Education.

Oliverio, Pasewark, & White. The Office: Procedures and Technology. South-Western Publishing Co.*

Quible, Zane K. Administrative Office Management – An Introduction. Pearson Education.*

Shelly, Cashman, Gunter, & Gunter. Integrating Technology and Digital Media in the Classroom. Course Technology, Thompson Learning.

Shelly, Cashman, & Vermaat. Discovering Computers, Complete. Course Technology, Thompson Learning.

Shelly, Cashman, & Vermaat. Discovering Computers Fundamentals. Cousre Technology, Thompson Learning.

*These books can also be used to study for Part 2, Office Administration

Part 2: Office Administration

Certo, Samuel. Supervision Concepts and Skill Building. Irwin/McGraw Hill.

Fulton-Calkins and Stulz. Procedures and Theory for Administrative Professionals. Thomson/South-Western.

Guffey, Mary Ellen. Essentials of Business Communication. South-Western Publishing Co.

Locker and Kaczmarek. Business Communication: Building Critical Skills. McGraw Hill Irwin.

Ober, Scot. Contemporary Business Communication. Houghton Mifflin.

Oliverio, Mary Ellen, William R. Pasewark, and Bonnie R. White. The Office: Procedures and Technology. South-Western

Publishing Co.

Read, Judith and Mary Lea Ginn. Records Management. Thomson/South-Western.

Smith, Leila R. English for Careers. Prentice Hall.

Part 3: Management

Human Resources

Bateman, Thomas S. & Scott A. Snell. Management: The New Competitive Landscape. Irwin/McGraw-Hill.

Dessler, Gary. Human Resource Management. Prentice-Hall.

DeCenzo, David A. and Stephen P. Robbins. Human Resource Management. John Wiley & Sons, Inc.

Ivancevich, John M. Human Resource Management. Irwin/McGraw Hill.

Robbins, Stephen P. and Mary Coulter. Management. Prentice-Hall.

Robbins, Stephen P. and Tim A. Judge. Organizational Behavior. Prentice-Hall.

Schermerhorn, John R. Jr. Management. John Wiley & Sons, Inc.

Accounting Procedures and Analysis

Harrison, Walter and Charles Horngren. Accounting. Prentice-Hall.

Terrell, Katherene and Robert Terrell. Accounting: Making Sense of Business. Prentice-Hall.

Time Management

Covey, Stephen R. The Seven Habits of Highly Effective People. Franklin Covey.

Robbins, Stephen P. and Mary Coulter. Management. Prentice-Hall.

Rue, Leslie W. and Lloyd Byars. Supervision: Key Link to Productivity. Irwin/McGraw-Hill.

Communication

Bovee, Courtland L. and John V. Thill. Business Communication Today. Prentice Hall.

Dessler, Gary. Essentials of Management. Prentice Hall

Hersey, Paul, Kenneth H. Blanchard, and Dewey E. Johnson. Management of Organizational Behavior. Prentice Hall.

Part 4: Advanced Organizational Management

Fundamentals/Principles of Management

Bateman, Thomas S. & Scott A. Snell. Management: The New Competitive Landscape. Irwin/McGraw-Hill.

Robbins, Stephen P. and Mary Coulter. Management. Prentice-Hall.

Schermerhorn, John R. Jr. Management. John Wiley & Sons, Inc.

Human Resource Management

Dessler, Gary. Human Resource Management. Prentice-Hall.

DeCenzo, David A. and Stephen P. Robbins. Human Resource Management. John Wiley & Sons, Inc.

Organization Behavior

Robbins, Stephen P and Tim A. Judge.. Organizational Behavior. Prentice-Hall.

Strategic Management

David, Fred R. Strategic Management. Prentice-Hall.

Wheelen, Thomas and J. David Hunger. Strategic Management and Business Policy. Prentice-Hall.

Additional Course Review Materials and Online Courses:

(More information will be added as it becomes available)

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